Implementierung und Verbesserung von ITSM: Ein Leitfaden für Führungskräfte zur Implementierung und Unternehmertum...
29,68 €
Implementing and Improving Itsm: A Leader's Guide to Implementing and Enterprise It Service Management by Tefertiller, Jeffrey, ISBN 198628087X, ISBN-13 9781986280877, Brand New, Free shipping in the US This book gives leaders a tactical and operational guide to implementing or improving an ITSM program. Most ITSM processes are included, as well as structuring the strategic vision for YOUR ITSM program.
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