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Umsetzung Servicequalität basierend auf Iso/Iec 20000: 3r - NEU Michael Kunas 201

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Title:-Implementing Service Quality Based on Iso/Iec 20000: 3rd Edition Author:-Michael Kunas Format:-Paperback ISBN13:-9781849284424 Language:-English Publisher:-Itgp Publication Date:-2012 Pages:- Category:-Engineering & Technology Business Informatics Textbook Condition:-Brand New

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Book Title:

Implementing Service Quality Based on ISO/IEC 20000: 3rd Edition
ISBN:

9781849284424

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