An Intelligent Customer Complaint Management System with Application to the Tran
149,79 €
Titel: An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry, Einband: Taschenbuch, Autor: Alireza Faed, Verlag: Springer International Publishing, Springer International Publishing, Sprache: Englisch, Seiten: 372, Maße: 235x155x21 mm, Gewicht: 563 g, Verkäufer: buch-mimpf, Schlagworte: Customer complaint categorization Customer satisfaction analysis Intelligent CRM Logistics Operators neuro-fuzzy systems Perceived value and interactivity Statistical complaint analysis Text mining analysis Engineering Economics.
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