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What Customers Crave : How to Create Relevant and Memorable Experiences at Ev...

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What Customers Crave : How to Create Relevant and Memorable Experiences at Every Touchpoint, Paperback by Webb, Nicholas, ISBN 1400235820, ISBN-13 9781400235827, Brand New, Free shipping in the US The best companies in the world discover what their customers desire - and then deliver it in memorable and deeply human experiences. How well do you know your customers?

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