Benutzererfahrung in Bibliotheken: Anwendung von Ethnographie und menschenzentriertem Design...
65,72 €
User Experience in Libraries : Applying Ethnography and Human-centred Design, Paperback by Priestner, Andy (EDT); Borg, Matt (EDT), ISBN 147248472X, ISBN-13 9781472484727, Like New Used, Free P&P in the UK How much do you really know about the user experience of your library spaces and services? Do you observe and record your users' behaviour? Do you gather as much qualitative data as quantitative? Are you engaged in user research beyond traditional surveys?
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