Tourist Customer Service Satisfaction: An Encounter Approach by Muzaffer Uysal (
80,34 €
By Muzaffer Uysal, Francis Noe, Vincent Magnini. Francis P. Noe Ph.D. is the retired Southeast Regional Social Scientist for the National Park Service, U.S. Dept. of Interior. He received a number of awards for research, excellence in international education, and teaching excellence.
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