This is Service Design Thinking. Basics - Tools - Cases by Marc Stickdorn (Engli
41,59 €
Marc Stickdorn is a German entrepreneur and service design consultant. In 2010, Marc and Jakob published the award-winning book "This is Service Design Thinking". Jakob co-published "This is Service Design Thinking" with Marc Stickdorn in 2010 and speaks at universities, conferences and agencies.
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