Die Sprache der Dienstbegegnungen: Ein pragmatisch-diskursiver Ansatz von J. C?sar
178,03 €
Service encounters are ubiquitous in social interaction. This book investigates cross-cultural and intra-lingual pragmatic variation during the negotiation of service. Introduction; 1. Approaches to service encounters: a pragmatic-discursive analysis of social action; 2.
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