Soft Systems Methodik: Eine 30-Jahres-Retrospektive, Taschenbuch von Checkland, P...
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This work established the now accepted distinction between 'hard' systems thinking, in which parts of the world are taken to be 'systems' which can be 'engineered', and 'soft' systems thinking in which the focus is on making sure the process of inquiry into real-world complexity is itself a system for learning.
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