Service Systems Engineering and Management von A. Ravi Ravindran Taschenbuch
86,43 €
A. Ravi Ravindran, Paul M. Griffin, Vittaldas V. Prabhu. Author A. Ravi Ravindran, Paul M. Griffin, Vittaldas V. Prabhu. It emphasizes the use of engineering principles to the design and operation of service enterprises.
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