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Service Quality: New Directions in Theory and Practice by Roland T. Rust (Englis

Name: Service Quality: New Directions in Theory and Practice by Roland T. Rust (Englis
SKU: 156970720397
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130,06 €

By Roland T. Rust, Richard L. Oliver. Subtitle New Directions in Theory and Practice. UK Release Date 1993-12-07. NZ Release Date 1993-12-07. Service Quality. US Release Date 1993-12-07. Short Title SERVICE QUALITY.

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ISBN-13:

9780803949201
Book Title:

Service Quality
ISBN:

9780803949201

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