Service Desk Handbook : A Guide to Service Desk Implementation, Management an...
26,53 €
Service Desk Handbook : A Guide to Service Desk Implementation, Management and Support, Paperback by Nair, Sanjay, ISBN 1787782352, ISBN-13 9781787782358, Brand New, Free shipping in the US The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation’s needs.
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