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Service Design für Unternehmen: Ein praktischer Leitfaden zur Optimierung des Kundenerlebnisses

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FROM THE INTRODUCTION From Ben Reason, Lavrans L. BEN REASON is a founding partner of Live-work—winners of the prestigious Designweek 'Design Team of the Year' award in 2014. LAVRANS LØVLIE is a founding partner and Director of Livework.

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ISBN-13:

9781118988923
Book Title:

Service Design for Business
ISBN:

9781118988923

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