Service Automation Foundation Kursunterlagen, Taschenbuch von Jan-Willem Middelbur, ...
77,05 €
Service Automation Foundation Courseware, Paperback by Jan-willem Middelbur, ISBN 9401802068, ISBN-13 9789401802062, Like New Used, Free P&P in the UK The Courseware package consist out of two publications, Service Automation Foundation Courseware ISBN 978 94 2 and Service Automation Framework ISBN 978 94 4 .Service Automation is the concept of achieving customer loyalty by the use of automated technologies and builds upon a large demographic and sociological trend. We are the self-service generation, who are able to make our own decisions. The self-service generation is nowadays used to search, evaluate and purchase products online for a number of years 2 day course will give you deep insight into the concept of Service
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