Laufen lernen - Ein Leitfaden für die Neuentwicklung von Geschäftsprozessen von Broadbent, David
13,31 €
David Broadbent presented a number of theories round a case study at the OMG 'BPM Think Tank' in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the following: . No Cross-functional communication or co-operation. . No understanding of the end-to-end process . No ownership of the end-to-end process . Blame culture . Silo mentality . Resistance to change . Lack of process capability maturity to actually implement change A number of those present suggested that David put his theories on culture being seen as an afterthought into a book.
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