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Implementierung von ITSM: Von Silos zu Services: Transformation der IT-Organisation - GUT

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37,38 €

This book is a valuable resource for anyone interested in transforming their IT organization into an IT service management valued partner. The author, Randy A. Steinberg, provides a comprehensive guide on how to implement ITSM and move from silos to services. The book is in English, has 458 pages, and was published in 2014 by Trafford Publishing. The book's topics cover reference and general aspects of ITSM and it is categorized under Computers, Technology & Engineering. With a length of 0.4 inches and a width of 0.3 inches, this trade paperback book weighs 1.8 ounces. If you're looking for a guide on how to transform your IT organization, this book is definitely worth considering.

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