Schwierige Gespräche: Wie man diskutiert, was in der Kommunikation am wichtigsten ist. Copi
13,31 €
Initiating a difficult conversation is similar to having a cold. The mistake that many difficult people across the globe often make is that they often approach the conversation without a plan and thus end up prolonging it and thus contributing to increased intensity of the problem in spite their good intentions from the very start.
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