Bürger-Konsumenten schaffen: Öffentlichkeiten verändern & öffentliche Dienstleistungen verändern, Har...
Creating Citizen-Consumers : Changing Publics & Changing Public Services, Hardcover by Clarke, John; Newman, Janet; Smith, Nick; Vidler, Elizabeth; Westmarland, Louise, ISBN 1412921333, ISBN-13 9781412921336, Like New Used, Free shipping in the US Five researchers with the social policy department of the Open University in Britain investigate the introduction of a more consumerist, choice-oriented approach to delivering public services. They explore the replacement of citizens, who at least in theory control the government that provides the services, with consumers, who must either accept what is on offer or take their business elsewhere. The change has not been universally popular, they point out, but has been enforced anyway. Annotation ©2007 Book News, Inc., Portland, OR ()
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