Konflikt 101: Ein Managerleitfaden zur Lösung von Problemen, damit jeder Ba...
15,84 €
Conflict 101 employs research, humor, and oh-so-relatable anecdotes to help readers more deeply understand what it takes to build trust, harness negative emotions, encourage apologies and forgiveness, use a solution-seeking approach, and say what needs to be said in the workplace to move past conflicts.
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