Call Center Handbuch: Die vollständige Anleitung zum Starten, Laufen und Verbessern...
77,23 €
Call Center Handbook : The Complete Guide to Starting, Running, and Improving Your Call Center, Paperback by Dawson, Keith, ISBN 1578203058, ISBN-13 9781578203055, Brand New, Free P&P in the UK A guide to starting, running, and improving your call center, this guide covers various things from choosing the best site and buying the right equipment to managing agents, monitoring productivity, and enhancing customer relationships.
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