Behavioural Science for Quality and Continuous Improvement: 25 Lessons from Psyc
175,67 €
Lesson: 5 - Not always about people6. Lesson: 6 – What quality experts need to know7. Lesson: 7 - When facts are overlooked8. Lesson: 8 - The intricacies of change9. Lesson: 9 - The power of familiarity10.
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