Ein Master Framework für das CRM Center of Excellence: Einführung des Universalständers
60,65 €
From the book's forward, Sanjay Gidwani, COO, Copado, Inc."I'm delighted to finally see a thorough guide to setting up and running a CoE. The most effective large organizations I've seen have taken the important step of establishing a CoE to provide the needed support functions.
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